$79 a month.We take nothing from your sales.

No. Your customer pays a merchant account that belongs to you, in your name, and Turtini is never in the middle of that. Your processor charges you their rate; we charge for the software monthly. Those are separate bills from separate companies, and nothing is deducted from what you take in. You can revoke our access from your own processor dashboard at any time — if you did, everything you have built here would keep working, it just could not charge until you connected something again.

Nothing. The merchant account is yours, your customers’ saved payment methods are in it, and your payout history stays with your processor. You would need different software; you would not need a different payment account. That is the point of building it this way: your ability to take money should not depend on the continued existence of your software vendor.

You pay for seats — the people in your organization who need a login — starting at $79/month ($49 for a verified 501(c)(3)). Every module is included at every tier. The price per person falls as your organization grows, and it does not move when you have a good month. Paid annually, two months are free, and cancelling keeps your access to the end of the term.

No. Your customer pays your account directly, your processor charges you their rate, and we bill for the software monthly. Nothing is deducted from what you take in. We price the software, not your revenue — a good month should not cost you more for the same product.

It is gone, and you were not asked to do anything — the percentage is no longer charged for any organization. Earlier months keep their original figures, so anything already invoiced or under discussion reconciles against the price that genuinely applied at the time.

All first-party Turtini modules are included at every tier — no unlock fees, no add-on subscriptions. Partner-built modules in the Marketplace may carry their own pricing, set by the developer. Flight bookings include a modest booking fee, always shown before checkout.

No. A personal Turtini account is free and always will be -- the calendar, the modules you turn on for yourself, buying a ticket to somebody's event, being a member of an org, working a shift. None of it is billed to you. The fee is charged to an ORGANIZATION, once, for running that organization on Turtini. Not per module, not per person inside it, and not to the people who belong to it. If you run two organizations you pay for two organizations; if you run none you pay nothing.

A person inside your organization who needs a login. That is the whole unit — seats are what you pay for, and the price per seat falls as you add them. People who hold accounts somewhere else do not count against you: an external accountant working from their own firm, a partner organization you share records with, and customers using a portal are not seats in your organization and cost nothing. Pending invitations do count, because a seat you have already offered someone is a seat you are using.

No surprises. There is no per-seat AI add-on and no separate AI subscription. Wally's AI usage is metered at the rail — every call is priced the moment it happens at provider cost plus the standard 15%, and shown to you in real time under Account → Usage, broken down by model. Turtini also matches the model to the task automatically (a low-cost model for chat and drafting, a high-performance one for design and vision), so you pay for quality only where it matters. You can set a monthly AI budget that fail-softly switches to the cost-saver model when you cross it — it protects your spend without ever blocking your work. Prefer your own AI? Point Wally at your own model endpoint (Bedrock, Vertex, or a self-hosted gateway) and the usage never touches our bill.

You bring your own merchant account — Stripe or Square today — and the methods available are whatever that processor offers you: credit and debit cards, ACH bank transfers, saved cards with autopay, and in-person card readers on Square. Turtini is not a payment processor and never holds your money.

Every card payment is put through 3-D Secure, which asks the buyer’s bank to confirm the cardholder is really them. Most banks answer instantly with nothing shown to the buyer. When the bank confirms, card-network rules move responsibility for a fraud-reason chargeback to the bank that approved it rather than leaving it with you. In-person sales at a register and recurring renewals are excluded — there is no cardholder present to ask, and a register sale already carries its own protection. Subscriptions authenticate the first payment only, so renewals keep running. Separately, every payment records what was sold, who bought it, and the authentication result at the time of sale, so a chargeback response is already assembled if one arrives.

Yes. Turtini works with Carahsoft and federal channel partners to make the platform available through GSA Schedule, NASA SEWP, and other contract vehicles. Contact us or reach out to your Carahsoft rep to get started.

Pause anytime — your data stays put, public sites keep serving, writes pause until you resume. Cancel and you get a 30-day grace window where everything still reads, then a 365-day soft-purge recovery window before any data is permanently deleted. You can run a full JSON export of every record on demand. No retention games, no support-ticket dance to get your data back.

Yes — Account → Subscription Status → "Export org data" produces a single JSON file containing every record under your org (contacts, accounts, invoices, GL entries, articles, etc.). Run it as often as you want. Builder sites can additionally be exported to GitHub as static files via the Builder → GitHub Export action.

Every paid sale through Turtini earns the patron Turtini Points, redeemable at any participating Turtini-powered merchant. The points pool is funded automatically by the platform fee — you don't pay extra to participate, and you can opt out of accepting cross-merchant redemptions if you want a closed program. Replaces $49–$599/mo loyalty SaaS like Smile.io or FiveStars at no additional cost.