Universal package tracking that ends the hounding — paste a tracking number and Turtini watches the carrier and tells the right person on every update.
Universal package tracking for everything your org sends or expects — one shared, self-watching record that replaces the "did it ship?" and "did it arrive?" email chains. Add a USPS, FedEx, UPS, or DHL tracking number and Turtini watches the carrier for you, notifying the right party on movement, delivery, exceptions, and slipping ship-by deadlines — without hounding anyone.
What's included
Outbound + inbound tracking across USPS / FedEx / UPS / DHL
Self-watching: recipient told when it ships, both told when it arrives
Ship-by deadline reminders sent to the responsible party — and they stop the moment it moves
Late-fee countdown (e.g. equipment returns) surfaced before it costs you
Shared record between both parties — no one has to email "did it ship / arrive?"
Any module that ships a good registers a shipment and inherits tracking for free
About this module
Shipments lives at /shipments and tracks packages in both directions: outbound (a store order, an equipment-loan return, an RMA you are shipping back) and inbound (a vendor return, a customer sending something back). You paste a tracking number, Turtini guesses the carrier, and the shipment starts watching itself. A scheduled poller checks carriers for you, so you never refresh a carrier website again — Active, Delivered, and All tabs give you the whole picture at a glance.
The point of difference is the anti-hounding design. When you set a ship-by deadline, Turtini chases it — but it starts only 48 hours out, sends at most one reminder a day, caps at a handful of nudges, and goes completely silent the instant the carrier scans the package. Notifications are targeted and idempotent: the waiting recipient hears when it is moving, both parties hear on delivery, and the shipper hears about an exception or a truly stuck package — each event sent exactly once, over in-app, SMS, and email. Enough to get a stuck return out the door, and never one message more.
Shipments works standalone or as connective tissue. Retail, Field Service, and Lending can hand a tracking number to Shipments so a store fulfillment or an equipment return is watched with no extra steps, and Wally can start tracking a package or send an update to the other party by voice. It is the small, universal primitive that makes every shipping-shaped workflow on the platform close its own loop.
What you can do with it
Track a loaned-equipment return with a ship-by deadline and automatic reminders that stop the moment it moves
Watch inbound customer RMAs and get told the instant one is on its way or delivered
Notify a recipient automatically on movement and delivery, over in-app, SMS, and email
Let Retail or Field Service auto-create a tracked shipment from an order or job
Ask Wally to "track this return, must ship by Friday" and have it fill in the details
Get this module
Free for all Turtini organizations.
Who it's for
- Any org that ships or receives packages and is tired of manually chasing tracking numbers
- Retail, field-service, and lending operations that loan, sell, or return physical goods
- Teams who want delivery updates to reach the right person automatically, without inbox spam
Details
- Category
- Operations
- Pricing
- Free
- Built by
- Badge
- New