Live chat widget on your Builder site — visitors talk to your team, threads save to the contact and the customer portal.
Live chat widget on your Builder site — visitors talk to your team, threads save to the contact and the customer portal.
What's included
Drop-in Builder block — a floating chat bubble on any site page
Online / offline status with auto-toggle on business hours
Anonymous visitors can chat; sign-in saves the thread to their portal
Inbox + threaded reply on the org side, Chats tab on each Contact
Visitor sees away message + email capture when the team is offline
About this module
Drop a floating chat bubble on any Builder site page. Online / offline status auto-toggles on business hours. Anonymous visitors can chat; if they sign in, the thread saves to their portal for continuation.
Every conversation links to the CRM contact (if known) so the next time your team sees them, the prior chat is right there. No separate Intercom / Drift subscription required.
What you can do with it
Answer pre-sale questions live from a prospect on your pricing page
Handle support tickets with a quick chat instead of an email round trip
Capture a chat lead's email so they auto-create a contact record
Continue a prior conversation when a returning visitor signs in
Get this module
Free for all Turtini organizations.
Who it's for
- B2B + B2C orgs running their site on Turtini Builder
- Small teams replacing Intercom / Drift subscriptions
- Service businesses with live-staff availability windows
Details
- Category
- Communications
- Pricing
- Free
- Built by
- Badge
- New