Your Trust Score

Your Trust Score is a 0–100 number that summarizes how verified your org is on the platform. You can see it in **Settings → Trust Score**.

What goes into it:

The score is built from public verification signals — things any business should be willing to attest to in normal operations:
• Your federal EIN is verified against IRS records
• Stripe Connect KYB is complete
• Your Secretary of State registration is active in your state of incorporation
• Your sending domain has DKIM/SPF/DMARC verified
• Your owner and admins have MFA enabled
• You've attested to the current Acceptable Use Policy
• You've been on the platform long enough to demonstrate consistent activity
• Beneficial owners are identifiable from public records
• Your business has been incorporated for a meaningful length of time

Each signal contributes a fixed point value. Missing or partial signals come with a recommended action telling you exactly what to fix to earn those points.

Why the score matters:
• High Trust Scores unlock platform features that require verified counterparties (lending, larger payouts, certain federal-contracting modules)
• Other orgs adding you as an account see your verification status — being "Verified by Turtini" is a credibility signal in their CRM
• It's a self-improving feedback loop: verifying your EIN once propagates verification status across the platform's network

What's NOT shown to you:
For security reasons, the org-facing view shows only positive signals and recommended actions. Risk-side signals (fraud blocks, recent moderation rejections, sanctions screening hits) also influence your Trust Score but are kept private — exposing them would tell bad actors what to game. If you ever wonder why the score didn't move after fixing something here, the Turtini admin team can explain on request.

How fresh is the score:
Scores update within seconds of relevant changes (EIN verified, MFA enrolled, AUP attested) via per-write triggers. A nightly batch at 07:00 UTC catches anything else. You can also click "Refresh now" to recompute on demand.