Curbside pickup and the "I am here" check-in

A guest orders, parks, taps a button, and somebody brings the food out. Nothing gets printed on the window and nobody has to guess which car.

Turning it on:
Restaurant -> Settings -> Delivery and curbside -> "Offer curbside pickup". Online ordering has to be set to Counter Pickup. You can also write where you want people to park, which is shown on their check-in screen.

What a guest gives you:
The color and the make of their vehicle, at checkout. That is what a person scanning a parking lot actually uses. A license plate is asked for only if you tick "Require a license plate" — it is the most identifying thing on the list and most lots do not need it. If you do tick it, an order without one is turned down, and that rule is enforced on our side rather than only in the form.

The check-in link:
When the order is placed, the guest gets a button that says "I am here". They tap it when they park. There is no sign-in and no account: somebody sitting in a car is not going to create one, and the link only ever announces that one arrival — it cannot see anything else and cannot be used for any other order.

The link is shown once, on the confirmation screen. Tell guests to keep the page open or bookmark the button. We cannot hand it out again.

Tapping twice changes nothing. Your board is sorted by who has been waiting longest, and a second tap that reset somebody's clock would push the person who has waited longest to the bottom.

What your staff sees:
A "Waiting outside" panel at the top of the Kitchen board, longest wait first, with the vehicle, where they said they parked, and how long they have been there. The dot turns amber at five minutes and red at ten. Press "Taken out" when the food is handed over and the row goes away.

The panel is not there when nobody is waiting. It appears the moment somebody checks in.

One thing it deliberately does not do:
A guest tapping "I am here" does not confirm the ticket. Confirming means somebody at your store has looked at the order, and the unconfirmed-order alert exists because a customer once stood at a counter for an order nobody saw. Letting the customer's own tap count would delete exactly that protection.