Taking orders and processing payments

Orders are created from the Floor Plan tab by tapping a table, or from the Orders tab directly.

Adding items:
Browse categories and tap items to add them to the order. Each item shows the name and price. Turtini calculates the subtotal, tax (using your restaurant's tax rate), and total automatically.

Firing to the kitchen:
When you're ready, tap "Send to Kitchen" to move the order to the Kitchen display. The Kitchen tab shows all open tickets in real time.

Processing payment — card:
1. From the order panel, tap "Pay"
2. On the payment screen, the guest selects a tip amount (or enters a custom amount)
3. Tap "Pay with Card" — a Stripe-powered card entry form loads directly on screen
4. The guest enters their card details and pays
5. Turtini verifies the payment server-side and marks the order paid

A green "Payment Complete" confirmation screen appears when the card is charged. Turtini automatically records a 1% platform fee on each card transaction (or your org's negotiated rate if applicable).

Processing payment — cash or mobile:
On the payment screen, switch to Cash or Mobile Pay. Tap "Mark as Paid" once you've collected payment. No card processing occurs.

Receipt:
After payment, a receipt is generated automatically with your restaurant's logo, address, itemized items, subtotal, tax, tip, and total. A shareable receipt link can be texted or emailed to the guest. If the guest is signed in to Turtini, they can also add the receipt directly to an expense report.

Server-side payment link:
A server can pull up the payment screen on any device by navigating to the payment URL for the table's current order — the customer can tap their phone or card directly to the server's device.