Resident reimbursement programs

Reimbursement programs let residents claim money back — for a shared repair, a rebate, an approved expense — and let the board review and pay without email attachments flying around.

Board side:
Create a program with a name, description, instructions, an optional proof-of-payment requirement, a status (open/closed), and a deadline. Review incoming claims and move each through: under review, needs info (ask the resident for documents), reject, or approve. On approval, choose how to pay:
• Credit — posts a credit to the resident's dues ledger automatically.
• Check — records that a check will be cut (paid offline).

Resident side (in their community portal):
Residents see open programs, file a claim (title, description, amount, uploaded invoice and proof of payment), and track its status and the reviewer's note.

Statuses run submitted -> under review / needs info / rejected -> approved -> paid (check) or credited (dues ledger). Requires the Property Operations module.