Dues autopay — setup and management

Residents can set up autopay so their dues are charged automatically each month — no manual payment required.

How autopay works:
• The resident visits the dues payment link and completes a payment
• At checkout, they can opt in to autopay
• Turtini creates a Stripe subscription on your org's connected Stripe account
• On the dues billing date each month, Stripe automatically charges the card on file
• Each successful autopay charge marks the corresponding dues charges as "paid" in the ledger
• The resident and the org admin both receive a confirmation

Setting up autopay for a resident manually:
If a resident prefers not to set it up through the payment link, an admin can initiate autopay from the Dues Ledger:
1. Find the unit in the ledger
2. Click "Set Up Autopay" → confirm the amount and billing day
3. Turtini creates the Stripe subscription on the resident's saved payment method

Cancelling autopay:
• Residents can cancel from their payment confirmation email → "Manage billing"
• Admins can cancel from the Dues Ledger — find the unit with autopay active → click "Cancel Autopay" → confirm
• Cancellation takes effect at the end of the current billing period — no further charges are made

Note: A Stripe Connect account must be set up for your org before autopay is available. Go to Settings → Integrations → Stripe to connect.