Why your payouts are on a particular schedule

Your payout schedule is shown in **Account -> Integrations** under **Your payout schedule**, along with the reason for it and the date it is next reviewed. It is never changed silently.

**What the two numbers mean**

- **Payouts arrive N days after a sale** — how long funds settle before moving to your bank. A longer delay does not reduce what you earn; it only shifts when it lands.
- **Held toward a balance** — a percentage of each payout applied to a balance you owe from a dispute. This is **0%** unless you actually owe something, and it stops the moment the balance clears.

**The schedules**

- **New account** — 7 days for roughly the first 60 days. Nothing is withheld. New accounts sit here because a dispute can arrive weeks after a sale, and a short delay means a disputed payment has not already left the system. Volume does not shorten this window — a busy first month is more exposure, not less.
- **Standard** — 3 days.
- **Established** — 2 days, the fastest available, for accounts past the new window with settled history and no recent disputes.
- **Elevated** — 7 days, applied after an open balance from a dispute or more than one dispute in 90 days. Where there is a balance owed, a capped share of each payout goes toward it. The cap exists on purpose: you still have your own bills to pay, and starving an account helps nobody.

**Moving between them is automatic.** Each posture carries a review date. When the reason no longer applies — the new window ends, the balance clears, the disputes age out — it lifts by itself. You do not have to ask.

If a schedule looks wrong for your account, contact support with your organization name and we will look at it.