Generating bills, collecting payment, and running dunning

With a taxpayer registry and rate table in place, Municipal Tax generates bills each period and works delinquents through a graduated dunning schedule.

Generating bills:
Pick a billing period and generate bills for it. Each taxpayer's bill is computed from the rate table for their applicable tax types. Every bill tracks its balance and status so you can see, at a glance, who has paid and who has not.

How taxpayers pay:
Each bill carries a pay-a-bill link. The payment charges the jurisdiction's own connected payment account directly — Turtini never holds or withholds the funds. There is no fund custody and no withholding at source; the money moves straight to the jurisdiction.

Graduated dunning:
Delinquent balances are worked through an escalating, multi-channel schedule:
• Email reminders
• SMS reminders
• A dashboard flag for staff follow-up

The escalation steps up over time on a schedule you set, so a freshly-late bill gets a gentle nudge while a long-overdue one draws firmer, more frequent contact.

Tracking the program:
Balances and statuses roll up so you can monitor collection across the whole roll — what is billed, what is paid, and what is in each stage of dunning — without exporting to a spreadsheet.