Signing in with your personal email — even when your account uses a different one
One of the most common Turtini frustrations: "Which email did I sign up with?" — especially when your org account uses a work address but you remember signing in with your gmail recovery address. The Login page handles that case automatically.
What happens when you submit your email + password:
1. We try to sign you in directly with the email you typed.
2. If Firebase Auth says "user not found," we check whether the email you typed is registered as someone's *verified* personal/recovery email.
3. If it is, we transparently retry the sign-in with that account's primary email — no error message, no "wrong email" prompt, you're just signed in.
Privacy guarantee: this lookup only fires when the personal email has been VERIFIED (the user confirmed the verification link in their inbox). Unverified recovery emails return "no match" so they can't be enumerated by typing random addresses into the login form.
How to add a personal email so this works for you:
1. Sign in normally with your primary email
2. Open your avatar → Settings → Account
3. Add a Personal Email and click "Send verification"
4. Click the verification link in your inbox
After verification, you can use either address to sign in. Both will land you in the same account.
Why we built this: people sign up with whatever email is closest to hand — work address for invitations from a vendor, gmail for "I'm setting up my own business," etc. — and a year later don't remember which they used. The platform should figure it out without making you guess.
If the match catches a customer account that's the same human as your org account, Turtini also offers to merge them into one account-for-life. See: One person, one account — how Turtini collapses duplicates.