Membership tiers and what they unlock

The Membership module turns the plans you already price and bill into tiers that actually unlock things. A tier is built on a membership plan you set up in Subscriptions — its name, price, description, benefits, and billing interval live there, so there is no second catalog to keep in sync. To create a tier, add a plan with the type "Membership" in Subscriptions and it appears on the Membership page automatically.

Entitlements — the things a tier grants:
An entitlement is a capability key you define, with a plain-language label. You name them for what your org actually offers, for example members-lounge, early-tickets, or member-directory. The entitlement catalog is yours to build; nothing is preset.

1. Open Membership and go to the Entitlements tab.
2. Add each capability: a Key (lowercase letters, numbers, dot, dash or underscore — for example members-lounge), a Label, and a short description of what it unlocks.

Mapping tiers to entitlements:
1. Go to the Tiers tab. Each tier shows a Grants section with a checkbox per catalog entitlement.
2. Check the entitlements that tier should grant, set a Member cap and sort order if you want, and Save.
3. A member's access is the union of every tier they hold — so an add-on tier can grant one extra capability on top of a base tier.

Member caps:
Each tier can carry a cap on how many members it takes, shown live as active members over the cap. When a limited tier fills, it sells out instead of overselling — useful for a founding-member tier or a capacity-limited lounge.

Access is decided on the server:
Whether a member may use an entitlement is answered from the signed-in member's identity, on the server, never from a tier name read in the browser. A page or a members-only block gated on an entitlement key checks the member's live record — so a browser can never claim a tier it does not hold.

The member experience:
A member is a unified contact who carries membership. Members join, upgrade, downgrade, cancel, and reactivate themselves from your public membership block, and their history across your org rolls up to that one contact record. Upgrades and downgrades are prorated in place on the same subscription — a member is only charged the difference for the rest of the current period; no second subscription is created.

Ask Wally to list your tiers, list your entitlements, or check whether a specific member has access to a given entitlement key.