Create a group (distribution-list) address

A group address — like [email protected], sales@, or support@ — is a single address that forwards every message it receives to a list of people. Create them on the Groups tab at /mail.

Why use one:
• Anyone emails one memorable address and it reaches the whole team — no one has to know each person's individual mailbox.
• Members come and go without the sender ever needing to update who they write to. Change the member list, not the address.

Create a group:
1. Go to /mail → Groups. (You need at least one provisioned domain first — if you don't have one, the tab tells you to add a domain.)
2. Click "+ Group".
3. Group address — type the local part (e.g. "team", "sales", "support") and pick the domain. That becomes [email protected].
4. Display name (optional) — a friendly name like "Sales Team" shown on the address.
5. Members — pick the mailboxes on your domain that should receive the mail. Mail to the group address fans out to every member.
6. External forward addresses (optional) — add any outside address (e.g. a personal Gmail or a contractor's address) that should also get a copy.
7. Save.

Editing a group:
• Each group row shows how many members it has. Click it to edit — add or remove member mailboxes and external forwards, then save. The address itself stays the same.

Good to know:
• A group is a forwarder, not a mailbox — it has no password and no inbox of its own. Members read group mail in their own mailbox (and the unified inbox at /me/inbox).
• External forward addresses receive a copy at whatever provider hosts them; they don't need a Turtini mailbox.
• Only owners and admins manage groups.