Keyless entry — let guests open the door with phone, card, or PIN

Once your property's smart locks are connected, every confirmed reservation can carry a guest-facing digital key — so guests walk straight to their room and skip the front desk.

Three ways a guest can get in (whichever your locks support):
• Phone — the guest opens their key page and taps "Tap to unlock"; Turtini sends a remote-unlock to the lock through your door provider.
• Card — the card the guest paid with becomes their room key. At payment Turtini registers the card's secure fingerprint (never the card number) with the lock, valid for the stay window. The guest just taps that same card on the reader at the door.
• PIN — a 6-digit code the guest enters on the door keypad.

The guest's key page:
• Each reservation gets a private, tokenized link (no login needed) at /key/{token}, sent in the room-key email. It shows the room number, property, check-in/out, the unlock button, the card-as-key hint, and the PIN — and only works inside the stay window.
• Signed-in guests also see every upcoming stay at /me/stays ("My Stays") with the same unlock options.

Connecting locks:
• Turtini integrates with dormakaba, ASSA ABLOY (Vostio), SALTO, Openpath, and Allegion. Set the provider and which key methods (mobile / card / PIN) you offer per property in your lodging integration settings.
• Every unlock attempt is written to a server-side audit log, and the access tokens are server-only — a guest can never see or alter another reservation's key.

Tell guests about it ahead of time with the room-key email — see "Customize the digital room-key email."