Exporting all your org data as JSON

Turtini lets you download a complete JSON snapshot of your org any time — active, paused, or canceling. There's no rate limit and no charge. Use it for offline backups, due-diligence requests, or to take everything with you if you're winding down.

How to export:
1. Account → Subscription Status (Usage tab)
2. Click "Export org data"
3. Wait a few seconds while the bundle is built. Larger orgs take up to a minute.
4. A "Download" link appears with a signed URL valid for 24 hours. Click it to download a single .json file.

What's in the export:
The export walks every collection under orgs/{your org} recursively — every contact, account, invoice, article, page, runbook, environment, message, attachment reference, audit log, etc. Each subcollection is nested under its parent doc so the structure mirrors what's live in Firestore.

Top-level shape:
{
"_meta": { orgId, orgName, exportedAt, exportedBy, format: "turtini-org-export-v1" },
"org": { …root org doc fields… },
"contacts": [ … ], "accounts": [ … ], "invoices": [ … ], …every other subcollection…
}

What's NOT in the export:
• Storage files (images, PDFs, etc.) — only their public URLs. The files live in Firebase Storage; if you need them as binaries, ask support and we'll bundle a Storage tarball.
• Anything under your user record (users/{uid}) — that's your personal account, not the org. Use the user-data export from your Profile menu for that.

When the export is most useful:
• Right before a 30-day cancel window expires
• Periodic offline backup (the platform also runs a weekly backup, but local copies never hurt)
• Migrating to another platform — most fields are obvious from the field names, and we'll help you map the rest if you reach out