Apple Wallet — issuing event tickets as passes

When Apple Wallet is enabled, attendees who buy a ticket to one of your events get an "Add to Apple Wallet" button on the confirmation screen and in their email. Tapping it adds the ticket to Wallet on iPhone or Apple Watch — the QR code is scannable straight from the lock screen at check-in.

Two issuance modes:

Platform mode (default, no setup):
Passes are signed under Turtini's Apple Pass Type ID. Your org's name, logo, and event branding still appear on the front of the pass — the only difference is that Apple shows "Turtini" as the technical issuer in the back-of-pass details. Recommended for almost everyone.

Self mode (BYO Apple Developer enrollment):
Passes are signed under your own Pass Type ID. Apple shows your org as the technical issuer. Useful only if you have a strong brand reason to control the signing identity (e.g. a public-facing membership card you're issuing across multiple platforms). Requires:
• An active Apple Developer Program enrollment (organization, not individual)
• A Pass Type ID created in your Apple developer account (e.g. pass.com.acme.eventticket)
• Your 10-character Apple Team ID
• A signing certificate downloaded from Apple, exported as a .p12

Enabling Apple Wallet:
1. Go to Account → Settings → Integrations → Apple Wallet
2. Toggle "Enable" on
3. Pick Platform or Self mode
4. If Self: enter your Pass Type Identifier and Team Identifier, then upload your signing cert (cert upload requires Turtini support — contact us once the metadata is saved)
5. Save

Only org owners and admins can configure Apple Wallet. Once enabled, the change applies to all future ticket purchases. Existing purchases keep their original confirmation flow — you can re-send them through the Events admin if you want them to get a wallet button retroactively.

Apple Wallet only ships event tickets today. Membership cards, loyalty cards, and lodging keys are on the roadmap.