My HR Records — viewing resolved cases about you

If your org's HR has resolved a case about you, you'll see a summary in your worker profile at Workforce → My HR Records (or in the equivalent self-service card on your worker home).

What you see:

• Case title + category
• The resolution summary HR wrote (a single sanitized paragraph)
• Who resolved it and when
• When the case was originally opened

What you DON'T see:

• The investigation notes
• The original description / complaint text
• The severity rating
• Who was assigned to investigate
• Any internal status history

This isn't an oversight — it's the design. The platform deliberately splits the HR-only investigation file from an employee-visible resolution projection. The summary is what HR officially decided; the rest is the working file behind that decision and stays confidential.

If you disagree with a resolution: contact your HR staff directly (the case shows who resolved it). Most orgs have a formal process for disputing a resolution that doesn't go through the platform.

If a case is reopened (status flips back off "resolved"): the corresponding row in your My HR Records disappears until it's resolved again. The case isn't deleted — it's just no longer "decided" so there's no decision to surface.

If you have no resolved cases, the My HR Records section is hidden entirely — no empty state, no "no records found" banner. Most workers will never see this section, which is the point.