Operator agreements — how a partner operator gets paid
An operator is a real organization that runs the experience and receives its share of every sale. Before you can list an operator's tours, the two of you agree on terms — and the operator, not you, is the one who accepts them.
The consent model:
1. Excursions -> Operators -> Propose an agreement. Enter the operator's organization id and the commission YOU keep (a percentage). This is only a proposal.
2. The operator sees it in their own Operators -> Inbox and clicks Accept or Decline. Only the operator can accept — you can never set your own commission behind their back.
3. Once accepted, the terms freeze. Every booking you sell stamps that commission onto itself, so a later change never rewrites what an in-flight booking pays out.
4. Either side can End an agreement. Future sales stop (your on-sale listings for that operator go back to draft), but existing bookings keep their frozen terms.
Getting paid:
The operator must have finished connecting its payout account before it can accept — otherwise its share of a sale would have nowhere to go. Turtini never holds the money: on a card sale you are the merchant of record and the operator is paid its share automatically; on an onboard folio sale the operator's commission is transferred at debark.