Adding event tickets to Apple Wallet

If your org has Apple Wallet enabled (Account → Settings → Integrations → Apple Wallet), attendees who register for one of your events get an "Add to Apple Wallet" button on the ticket confirmation screen and in their confirmation email.

What attendees see:
After completing checkout (or registering for a free event), the success panel shows the standard "You're registered" confirmation plus one "Add to Apple Wallet" button per ticket purchased. When buying multiple tickets in one transaction, each ticket gets its own numbered button (#1, #2, …) so attendees can hand off individual passes to friends or family.

What lands in Apple Wallet:
Each pass shows the event name, its real date and start time, the location, ticket type, attendee name, and the QR code your check-in scanner already accepts. The pass is branded to your org — it uses your logo and a card color you choose per event in the event editor (see "Design your event's wallet pass"). Apple Wallet automatically surfaces the pass on the lock screen near the event time and at the venue location, so attendees don't have to dig through email at the door.

What the QR code does:
At the door, your check-in scanner reads the pass QR to admit the attendee (see "Check-in and attendance"). If anyone scans the same code with a regular phone camera instead of the scanner, it opens the event's page rather than a dead end — and when you've published the event on your own domain, that page is on your domain, not turtini.com (see "Where the wallet-pass QR takes people"). So a curious guest just lands on the event.

Where to find it later:
The same buttons live in the confirmation email under the QR code section. The download link is stable — opening it from any device generates a fresh signed pass on demand. Lost the email? Search Wallet for the event name; the pass stays in Wallet until the attendee deletes it.

If you don't see Apple Wallet buttons:
• Your org admin needs to enable Apple Wallet first — see "Apple Wallet — issuing event tickets as passes" in the Integrations category
• Apple Wallet only works on iPhone, iPad, and Apple Watch. Android attendees still get the QR code in their email (which scans the same way at check-in)