What Disputes is — restorative resolution with an audit chain

Disputes is a cross-context complaint and resolution surface. A person files a dispute against an organization; the organization responds; either side can request a mediator; the resolution is audit-chained.

It's deliberately restorative. The goal is to bring something back to true — not to declare a winner.

What you see:
• **My disputes** (Personal context) — disputes you've filed.
• **Inbox** (Org context) — disputes filed against your org.
• **Detail view** — per-dispute timeline of messages, evidence, and proposed resolutions.

Why it matters:
- Categorized (billing / service / product / conduct / access), so analytics show patterns.
- Outcomes feed an org's Trust Score on /trust/:id.
- Every message and evidence item is content-hashed (SHA-256) and chained — the timeline is immutable.

Categories that get repeated in a short window in the same category for an org will eventually show on the Trust page as a yellow signal. Disputes is therefore both a process and an accountability layer.