Claim your jurisdiction (city / county / district)
Cities, counties, school districts, water districts, parks departments, and HOAs claim their jurisdiction with a DNS-TXT proof — the same primitive used by Verified-by-Turtini and the venue catalog.
To claim:
1. Open `/civicreports` → **Claim** tab.
2. Look up the jurisdiction slug (e.g. `norfolk-va` for Norfolk, Virginia). If your jurisdiction isn't seeded, citizen reports auto-create placeholder docs the first time a report lands in a new region.
3. Enter your official domain (e.g. `norfolk.gov`).
4. Click "Start claim". We give you a DNS TXT record to add: host `_turtini-jurisdiction.norfolk.gov` with a value of `turtini-jurisdiction-claim=<token>`.
5. Add the TXT record at your DNS provider. Propagation is usually under 5 minutes.
6. Come back, click "Verify DNS". On success, your org is stamped as the claiming entity and a Verified-by-Turtini credential is queued for the jurisdiction profile.
After claiming:
- Every report routed to your jurisdiction appears in `/civicreports` → **Inbox** for triage.
- The public scoreboard at `/jurisdiction/<slug>` shows you as the verified responding entity.
- You can configure outbound integrations (Salesforce / ServiceNow / Cityworks / Accela / webhook) so reports flow into your existing case-management system.
- You can issue REST API keys to pull reports + stats into your own dashboards and citizen-facing apps.
Wally tool `civicReports_claim` can start the claim from chat ("Wally, start the DNS claim on norfolk-va").