Turtini

Put a live performance dashboard on your own site (administrators only)

The Performance Dashboard block puts your own numbers on your own site: visits to the site, ticket sales, and how each event is selling. Your board or staff open it at your own address, in your own colors, and it is live every time they load it — no one has to assemble a report.

To add it:
1. In Builder, create a page for it (many orgs call it "Dashboard" or "Board").
2. Open the page's settings and set Access to "Org administrators only". This is the important step - see below.
3. Add a block and choose "Performance Dashboard" (it's in the Data group).
4. In the block settings, pick a default period and choose which sections to show: site traffic, ticket sales, events.

Who can see it: setting Access to "Org administrators only" limits the page to your owners and administrators. It is narrower than "Org members only", which grants everyone with a login at your org - including volunteers. The dashboard is also re-checked on our server every time it loads, so even if the page were set to the wrong audience, someone who is not an administrator sees a refusal instead of your figures. Editors do not have access.

What the numbers mean:
• Page views and sessions - a session is one visit, not one person. Someone visiting on Monday and again on Friday is two sessions. We cannot count unique people, and the dashboard says so rather than showing a number that looks like people.
• Orders and tickets are different. One order can hold several tickets, so 50 orders might be 74 tickets. Both are shown, labeled.
• Revenue is what was actually collected on confirmed orders.
• Sold and capacity per ticket type come from each event's own counters, which can lag the orders slightly. Use them for "how full is this", and use the revenue figures for money.

When something cannot be read: a section that fails to load says so plainly. It never shows a zero, because a zero would look like an answer. "No ticket sales yet" and "could not be read" are shown differently on purpose.

Very large organizations: if a period holds more data than the page reads at once, the dashboard tells you which figures cover the whole period and which cover only the most recent portion. It never quietly gives you a smaller number.